Tips for a Successful Phone or Video Interview

As COVID-19 continues to affect the way we do business, employers are  using alternative ways of recruiting to protect both their current staff and  potential new employees as well.

If you need to interview during this period, it may look quite different to what  you are used to, and you will most likely be asked to do a phone or video  interview instead of the usual face-to-face meeting. Should you find yourself  in this situation, here is our list of useful tips on how to ace your remote  interview and up the chances of securing the position you want.

Interview preparation

1. Do your research – just as you would for a face-to-face interview, use the internet and social media to find out about the company and role.

2. Have your resume handy and prepare a cheat sheet to refer to – cover company history, role requirements, your question list and key achievements.

3. Do mock interviews – ask a friend, family member of your recruiter to help you practise. 

4. Choose a quiet call location to have the meeting, away from distractions such as young children or pets if possible.

Setting up your tech

1. If doing a phone interview, consider using a landline – it lessens the chances of call dropouts

2. If using your mobile, make sure it’s fully charged and switch off call-waiting.

3. For video interviews, check that your webcam and microphone are working and do a test run before you begin.

4. Turn off all notifications on your devices to avoid interruptions.
 

Getting ready to begin

                                                                          1. Have a pen and paper handy for notes.

2. Sit comfortably, preferably at a desk. 

3. Keep a glass of water close by.

4. Be on time and ready for the scheduled meeting.
 

During the interview

1. Try not to ramble or interrupt when the interviewer is speaking.

2. Consciously slow down, as it's easy to talk fast when nervous.

3. Focus on what's being said – you won't have non-verbal clues to help you.

4. Pause after the interviewer has finished speaking to allow for any delays.

5. Always ask for clarification if you need it.

6. Use the interviewer’s name and smile – it helps build rapport, and the act of smiling helps ensure your tone of voice is positive (whether you feel it or not) .

At the end

1. Finish by reiterating your excitement about the role, why you're a good fit and ask about next steps.

2. Send a follow-up email at the end of the day or early the next day to say how much you enjoyed the interview and that you look forward to hearing from them when ready.

We hope these interview tips will help you navigate through these changing times. If you score a video or phone interview and want further advice or would like support with your job search, feel free to get in touch with us.